Privacy Policy

Last Updated: 12/6/2025

At Bollcam, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

1. Information We Collect

1.1 Information You Provide

Account Information: Email address, password, and profile information
User Content: Images you upload for processing
Payment Information: Processed through secure third-party payment processors

1.2 Automatically Collected Information

Device information (device type, operating system, unique device identifiers)
Usage data (features used, time spent in app, error logs)
IP address and location data (general location, not precise)

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our Service
Process and transform your images using AI technology
Process transactions and manage your account
Send you technical notices, updates, and support messages
Respond to your comments and questions
Monitor and analyze usage patterns
Detect, prevent, and address technical issues and prohibited content

3. AI Processing and Third-Party Services

IMPORTANT: AI Processing Disclosure

When you upload images to Bollcam for processing:

Your images are processed by AI models: We use artificial intelligence technology, including machine learning models, to transform your images. This processing may occur on our servers or through third-party AI service providers.
Third-party AI services: We may use third-party AI and cloud computing services to process your images. These services may have access to your images solely for the purpose of providing the filtering functionality.
Data transmission: Your images are transmitted over encrypted connections to our servers and, when necessary, to third-party AI service providers.
Storage: Processed images may be temporarily stored on our servers or third-party cloud storage services to provide you with access to your filtered images.

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

AI/ML Service Providers: Companies that provide AI model processing and image transformation services
Cloud Storage Providers: Services that store your images and processed content
Payment Processors: Services that handle payment transactions
Analytics Providers: Services that help us understand app usage and improve our Service

These third parties are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We will also report any illegal content, especially child exploitation material, to law enforcement authorities immediately.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

Encryption of data in transit and at rest
Secure authentication and access controls
Regular security assessments and updates
Limited access to personal information on a need-to-know basis

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.

7. Your Rights and Choices

You have the right to:

Access: Request access to your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your account and associated data
Opt-out: Opt out of certain data collection practices where applicable
Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us through the app or using the contact information provided below.

8. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure that your information receives an adequate level of protection.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information (we do not sell your personal information).

11. European Privacy Rights

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, object to processing, and data portability. You also have the right to lodge a complaint with a supervisory authority.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Through the app's support or contact features
Via email (if provided in app settings)

By using Bollcam, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.